Literature


  • Beer, Jennifer E. Beer & Eileen Stief, The Mediator's Handbook, Gabriola Island: New Society Publishers, 1997. ISBN 0-86571-359-6.
  • Fisher, R, Ury, W. & Patton, B., Getting to Yes. Negotiating agreement without giving in. Boston Houghton Mifflin 1981 ISBN 90-204-3299-0
  • Glasl,F., Confronting Conflict. Gloucestershire: Hawthorn Press 2002 ISBN 1.869 890.71 X
  • Moore, C.W., The mediation process. San Fransisco: Jossey-Bass, 3/e, 2003. ISBN 0-7879-6446-8, chapter 2: 'How mediation works'.
  • Prein, H., Mediation, how it works: Professional skills & techniques by the mediator. Romanian print.
  • Bennett, Mark D. & Michele S.G. Hermann (1996) The Art of Mediation, Notre Dame: National Institute for Trial Advocacy. ISBN 1-55681-483-6
  • Bush, R.A.B. & Folger, J.P. (2005), The Promise of Mediation. San Francisco: Jossey-Bass, 2/e. ISBN 0-7879-7483-8
  • Bush, R.A.B. & Pope, Sally Ganong (2002), Changing the Quality of Conflict Interaction: The Principles and practice of Transformative Mediation. Pepperdine Dispute Resolution Law Journal, vol. 3, nr. 1, p. 67-95
  • Della Noce, Dorothy J. (2002), Ideologically Based patterns in the discourse of mediators: a comparison of problem-solving and transformative practice. Ann Harbor: UMI, nr. 3057069
  • Della Noce, Dorothy J., Bush, R.A.B. & Folger, J.P. (2002), Clarifying the Theoretical Underpinnings of Mediation: Implications for Practice and Policy. Pepperdine Dispute Resolution Law Journal, vol. 3, nr. 1, p. 39-65
  • Deutsch, M. en P.T. Coleman (2006), The Handbook of Conflict Resolution. San Francisco: Jossey-Bass. 2/e. ISBN 0-7879-8058-7
  • Folberg, Jay, Milne, A.L. en P. Salem (2004), Divorce and Family Mediation: Models, Techniques, and Applications. Guilford press. ISBN 1-59385-002-6
  • Folger, J.P. en R.A.B. Bush (2001), Designing Mediation: Approaches to Training and practice within a transformative framework. New York: Institute for the Study of Conflict Transformation, ISBN 0-9709492-0-0, 2001
  • Folger, J.P., M.S. Poole en R.K. Stutman, Working through conflict: Strategies for Relationships, Groups, and Organizations, New York: Addison Wesley Longman, 2001. 4/e. ISBN 0-8013-3276-1
  • Fisher, R., Ury, W. & Patton, B. (1991), Getting to Yes. New York: Penguin Books.
  • Haynes, John M. (1994), The Fundamentals of Family Mediation, Albany: State University of New York Press. ISBN 0-7914-2035-3
  • Haynes, John M., G.L. Haynes & L.S. Fong (2004), Mediation: positive conflict management, Albany: State University of New York Press
  • Herrman, Margaret S. (2006) Handbook of mediation: Bridging Theory, Research, and Practice. Malden MA: Blackwell. ISBN 1-4051-2742-2
  • Katz, N.H. en Lawyer (1992), J.W., Communication and conflict resolution skills. Dubuque IA: Kendall/Hunt Publ.. ISBN 0-8403-3710-8.
  • Kolb, D. (red.) (1994), When Talks works. San Francisco: Jossey-Bass ISBN 0-7879-1090-2
  • Kressel, K. & Pruitt, D.G. (1989), Mediation Research: The Process and Effectiveness of Third Party Intervention. San Francisco: Jossey-Bass
  • Kressel, K. (2006), Mediation Revisited. In: M. Deutsch & P.T. Coleman, The Handbook of Conflict Resolution. San Francisco: Jossey-Bass, p. 726-756
  • Lang, M.D. & Taylor, A. (2000), The Making of a Mediator. San Francisco: Jossey-Bass
  • Moore, C.W. (2003), The Mediation Process. San Francisco: Jossey Bass. 3/e. ISBN 0-7879-6446-8
  • Oetzel, J.G. en Ting-Toomey, S. (2006), The Sage Handbook of Conflict Communication. Thousands Oaks: Sage. ISBN 0-7619-3045-0
  • Rubin, J.Z., D.G. Pruitt en S.H. Kim (1994), Social Conflict: escalation, stalemate and settlement. New York NY: Mc Graw-Hill. ISBN 0-07-054211-2
  • Shell, G. Richard (2000), Bargaining for advantage. New York: Penguin Books. ISBN 0-14-02-8191.
  • Stone, D., B. Patton & S. Heen (1999), Difficult conversations: how to discuss what matters most. New York: Viking. ISBN 0-670-88339-5 (ook in het Nederlands vertaald).
  • Taylor, Alison (2002), The Handbook of Family Dispute Resolution. San Francisco: Jossey Bass. ISBN 0-7879-5639-2
  • Tomm, K. (1987a), Interventive Interviewing: Part I. Strategizing as a Fourth Guideline for the Therapist. Family Process, 26, p. 3-13
  • Tomm, K. (1987b), Interventive Interviewing: Part II. Reflective Questioning as a Means to Enable Self-Healing. Family Process, 26, p. 167-183
  • Tomm, K. (1988), Interventive Interviewing: Part III. Intending to ask lineal, circular, strategic, or reflective questions. Family Process, 27, p. 1-15
  • Ury,W., The power of a positive No. New York 2007: Bantam books ISBN 13:978-0-553-80498-0
  • Wilmot, W.W. & J.L. Hocker (2001), Interpersonal Conflict, New York: McGraw-Hill, 6/e. ISBN 0-07-231253-X.
  • Winslade, J. en G. Monk (2000), Narrative Mediation: a new approach to conflict resolution. San Francisco: Jossey-Bass, 2000 ISBN 0-7879-4192-1